Crash in Rhino 6.11

futurelandscapes · January 17, 2019, 3:02am

This problem happens for me also. I checked for updates and it says I have the most recent one. It’s an evaluation version.

Rhino 6 SR11 2018-12-14 (Rhino 6, 6.11.18348.17061, Git hash:master @ 600b621e607cf5226a968db60d7ac9230541b94d)
Licence type: Evaluation, build 2018-12-14
License details: Cloud Zoo. In use by: hello ()
Expires on: 2019-04-15

Windows 10.0 SR0.0 or greater (Physical RAM: 32Gb)
Machine name: STEPHANIE-DELL-

GeForce GTX 960M/PCIe/SSE2 (OpenGL ver:4.6.0 NVIDIA 416.34)

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 10-10-2018
Driver Version: 25.21.14.1634
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.11.18348.17061
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.11.18348.17061
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.11.18348.17061
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.11.18348.17061
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 6\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 6\Plug-ins\RhinoScript.rhp “RhinoScript”
C:\Program Files\Rhino 6\Plug-ins\IdleProcessor.rhp “IdleProcessor”
C:\Program Files\Rhino 6\Plug-ins\Alerter.rhp “Alerter”

wim · January 17, 2019, 9:45am

You are running SR11, meaning that “the” problem that is the topic of this thread has been fixed.
Could you describe the problem you are having?

brian · January 17, 2019, 5:17pm

Hi @futurelandscapes, I searched our crash database for reports from the email address you used to create your Discourse profile, and didn’t find anything. If you are able to repeat this crash, please:

Describe any steps you take to repeat the crash.
After crashing, send the crash report to McNeel.
Please include your email address in the crash report.
Private message me (click the Message button in my profile) and include the email address you used to send the error report.

I’ll look for the crash report to see if I can learn more about what you’re experiencing.

futurelandscapes · January 17, 2019, 5:32pm

Hi Brian - we’re corresponding by email currently and you sent me a list of the reports. For some reason they came from another email. I’ll PM you with those details.

futurelandscapes · January 17, 2019, 5:36pm

Sure - I had followed an older thread to the resolution but failed to mention exactly what was going wrong - my mistake! My problem is that Rhino refuses to save my document and generates a crash report, which I send in (sometimes). Here’s a screenshot of the failure.

Additionally, I’m unable to copy/paste or export the file as a workaround.

pascal · January 17, 2019, 5:40pm

Are you running Rhino as an administrator and logged in to Windows as a normal user by any chance?

-Pascal