Command print not working

hi.
every time i try the print command,i can see it in the command bar but the print view window is not showing up. Can you help me ? :slight_smile:

That’s not enough information to guess.

  • What Version and SR of Rhino?
  • What Operating System and it is fully up to date?
  • Is this a problem with all files or just one?
  • If you start a new file, draw something and Print dies that preview?
  • What is your “Default” printer?

Please run the Rhino SystemInfo command, post those results along with the answers to those questions.
Hopefully something obvious will stick out and suggest a change.

Thanks

it is rhino 8 but it’s not fully up to date. It’s a problem with all files: I can see the print command in the command bar but the window is not showing up even with a new file. I don’t know what you mean by default printer.

Rhino 8 SR2 2023-12-12 (Rhino 8, 8.2.23346.13001, Git hash:master @ dbefe46c12cda06610a9ab683a211aa3d16f0030)
License type: Evaluation, build 2023-12-12
License details: Stand-Alone
Expires on: 2024-03-16

Windows 11 (10.0.22621 SR0.0) or greater (Physical RAM: 16Gb)
.NET 7.0.0

Computer platform: LAPTOP - Plugged in [17% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics (Intel) Memory: 1GB, Driver date: 3-16-2023 (M-D-Y).
> Integrated graphics device with 4 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 4050 Laptop GPU (NVidia) Memory: 6GB, Driver date: 10-18-2023 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 537.70
> Integrated accelerated graphics device with 4 adapter port(s)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 10-18-2023
Driver Version: 31.0.15.3770
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6141 MB

Rhino plugins that do not ship with Rhino
C:\ProgramData\McNeel\Rhinoceros\7.0\Plug-ins\Datasmith Rhino Exporter (d1fdc795-b334-4933-b680-088119cdc6bb)\DatasmithRhino7.rhp “Datasmith Exporter” 5.3.2.0
C:\Program Files\Chaos Group\V-Ray\V-Ray for Rhinoceros\V7\VRayForRhino.rhp “V-Ray for Rhino”

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 8\Plug-ins\Commands.rhp “Commands” 8.2.23346.13001
C:\Program Files\Rhino 8\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 8\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 8.2.23346.13001
C:\Program Files\Rhino 8\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 8.2.23346.13001
C:\Program Files\Rhino 8\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 8\Plug-ins\MeshCommands.rhp “MeshCommands” 8.2.23346.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCycles.rhp “RhinoCycles” 8.2.23346.13001
C:\Program Files\Rhino 8\Plug-ins\RhinoCode\RhinoCodePlugin.rhp “RhinoCodePlugin” 8.2.23346.13001
C:\Program Files\Rhino 8\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 8.2.23346.13001
C:\Program Files\Rhino 8\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 8\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 8\Plug-ins\SectionTools.rhp “SectionTools”

Please update to 8.5 and try again.