# Clayoo crash

**URL:** <https://discourse.mcneel.com/t/clayoo-crash/60404>\
**Category:** Clayoo\
**Tags:** clayoo\
**Created:** [April 13, 2018, 1:25pm UTC](https://discourse.mcneel.com/t/clayoo-crash/60404 "2018-04-13T13:25:32Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![enzo\_molinari](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/enzo_molinari/32/524891_2.png) [@enzo\_molinari](https://discourse.mcneel.com/u/enzo_molinari)\
**Post date:** [April 13, 2018, 1:25pm UTC](https://discourse.mcneel.com/t/clayoo-crash/60404/1 "2018-04-13T13:25:32Z")

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Clayoo 2.6.18071.8 on Rhino 6.4.18100.1591

After a crash I’ve lost all the ClayBasic surfaces in all the layers.  
all the objects are converted in small meshes

This appened too many times, hope that a better version is coming soon!

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**Author:** ![mpcarlos87](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/mpcarlos87/32/505706_2.png) [@mpcarlos87](https://discourse.mcneel.com/u/mpcarlos87)\
**Post date:** [April 16, 2018, 6:46am UTC](https://discourse.mcneel.com/t/clayoo-crash/60404/2 "2018-04-16T06:46:28Z")

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Hi @enzo_molinari,

Thanks for the feedback. It’s happening when opening Clayoo files? We already reported this issue to McNeel last week. Rhino 6.4.18100.1591 is a Release Candidate version and we usually recommend to use [latest Rhino Service Release](https://www.rhino3d.com/download/rhino-for-windows/6/latest) instead (6.3.18090.00471). In this week Release Candidate should be solved anyway! 🙂

In case is not the problem I was describing, can you send us a video/images to [support@tdmsolutions.com](mailto:support@tdmsolutions.com)?

Regards,

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**Author:** ![enzo\_molinari](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/enzo_molinari/32/524891_2.png) [@enzo\_molinari](https://discourse.mcneel.com/u/enzo_molinari)\
**Post date:** [April 16, 2018, 11:56am UTC](https://discourse.mcneel.com/t/clayoo-crash/60404/3 "2018-04-16T11:56:45Z")

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Hi @mpcarlos87,

clayoo crashes more often while saving, generaly it’s slow down rhino quite a lot.

> [@mpcarlos87](#):
>
> In this week Release Candidate should be solved

ok, let’s see 🤞

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**Author:** ![mpcarlos87](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/mpcarlos87/32/505706_2.png) [@mpcarlos87](https://discourse.mcneel.com/u/mpcarlos87)\
**Post date:** [April 16, 2018, 12:47pm UTC](https://discourse.mcneel.com/t/clayoo-crash/60404/4 "2018-04-16T12:47:56Z")

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> [@enzo\_molinari](#):
>
> Hi [@mpcarlos87](https://discourse.mcneel.com/u/mpcarlos87),
> 
> clayoo crashes more often while saving, generaly it’s slow down rhino quite a lot.

Did you try with Rhino 6.3?

Regards,

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**Author:** ![enzo\_molinari](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/enzo_molinari/32/524891_2.png) [@enzo\_molinari](https://discourse.mcneel.com/u/enzo_molinari)\
**Post date:** [April 16, 2018, 1:59pm UTC](https://discourse.mcneel.com/t/clayoo-crash/60404/5 "2018-04-16T13:59:50Z")

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not yet.