Can't register Rhino after reinstalling

Rhino Rhino for Mac
1

My hard disk was damaged so I had to completely reinstall my operating system and all software. McNeel.com is telling me I must unregister the previous installation of Rhino before before I can register the new installation. Of course, since the old hard disk is not available it is not possible to unregister the previous installation.

Can anyone help with this.

Thanks

2

Hi,
You will need to contact sales@mcneel.com directly to have them fix the registration - only they have access to the system. As it’s Saturday, depending on if someone it monitoring the requests over the weekend, it’s possible you may not get a response until Monday.