Can't open a rhino file. It's not responding

Every other rhino file opens but not this particular file. I have no idea why this is happening. Can I get some help opening this rhino file?

Can you type System Info in the command line and paste the results here?

Does it come in via worksession??


I cant even type any command. Its totally frozen

In a new instance of Rhino lets try the SystemInfo, before trying to worksession or open the file again. What is the size of the file?

The file size is 120MB
Here is the systeminfo from a new rhino file.

Rhino 7 SR12 2021-11-9 (Rhino 7, 7.12.21313.06341, Git hash:master @ 5590153808223b57a9f41516a969fd949aa81bff)
License type: 교육용, build 2021-11-09
License details: Cloud Zoo

Windows 10.0.19042 SR0.0 or greater (Physical RAM: 16Gb)

Computer platform: LAPTOP - Plugged in [33% battery remaining]

Hybrid graphics configuration.
Primary display: Intel(R) UHD Graphics 630 (Intel) Memory: 1GB, Driver date: 9-25-2019 (M-D-Y).
> Integrated graphics device with 3 adapter port(s)
- Windows Main Display is laptop’s integrated screen or built-in port
Primary OpenGL: NVIDIA GeForce RTX 2070 with Max-Q Design (NVidia) Memory: 8GB, Driver date: 4-8-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 462.31
> Integrated accelerated graphics device with 4 adapter port(s)
- Video pass-through to primary display device

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 4-8-2021
Driver Version: 27.21.14.6231
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 8 GB

Rhino plugins that do not ship with Rhino
C:\Users\yhd13\AppData\Local\Programs\Enscape\Bin64\Enscape.Rhino7.Plugin.dll “Enscape.Rhino7.Plugin” 0.0.21124.1031

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.12.21313.6341
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.12.21313.6341
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.12.21313.6341
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.12.21313.6341
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.12.21313.6341
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”

Hi @user1380,

If you disable Enscape before loading the file, do you get any further?

Tools > Options > Plug-ins

– Dale

No… it’s still not opening.
I don’t have any problems opening other files. It’s just this one that doesn’t open.

would you mind try opening the file there? If you can share a link, I will upload the rhinofile there.

Lets make sure your Hybrid Graphics is setup properly, with the low battery it may be using the Intel.

You can upload the file here Rhino - Upload to Support

Let us know the filename and send to Support@mcneel.com

I just uploaded the file and also sent an email. thanks