# Cannot open new Rhino window: "Contacting McNeel server"

**URL:** <https://discourse.mcneel.com/t/cannot-open-new-rhino-window-contacting-mcneel-server/58626>\
**Category:** Rhino for Windows\
**Created:** [March 21, 2018, 2:34pm UTC](https://discourse.mcneel.com/t/cannot-open-new-rhino-window-contacting-mcneel-server/58626 "2018-03-21T14:34:38Z")\
**Posts on this page:** 2\
**Page:** 2

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**Author:** ![siemen](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/siemen/32/490472_2.png) [@siemen](https://discourse.mcneel.com/u/siemen)\
**Post date:** [March 31, 2018, 11:43am UTC](https://discourse.mcneel.com/t/cannot-open-new-rhino-window-contacting-mcneel-server/58626/22 "2018-03-31T11:43:19Z")

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Now I got this…  
 ![180331%20Capture](https://global.discourse-cdn.com/mcneel/uploads/default/original/3X/1/2/12b18bf5e160703b0eaa7cf7444826f9ac1ceb02.JPG)  
Closing this window and opening Rhino a second time makes it work again.

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**Author:** ![rbear](https://sea3.discourse-cdn.com/mcneel/user_avatar/discourse.mcneel.com/rbear/32/92628_2.png) [@rbear](https://discourse.mcneel.com/u/rbear)\
**Post date:** [April 5, 2018, 2:59pm UTC](https://discourse.mcneel.com/t/cannot-open-new-rhino-window-contacting-mcneel-server/58626/23 "2018-04-05T14:59:48Z")

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Had the same issue and this fixed it. A bit disappointed in myself for not realising this already but thanks for the advice.

[Previous page](https://discourse.mcneel.com/t/cannot-open-new-rhino-window-contacting-mcneel-server/58626.md?page=1)