Cannot import at PLY file

Hi, I just downloaded the new verision of Rhino 7 to test the software. I cannot seem to import a .ply file. I tried both binary and ASCII and neither work. Getting the error: failed to read binary faces properly: cannot open.

Hi Susan -
Can you post that ply file here?
-wim

Hi, unfortunately, the system will not let me upload the PLY file. I did send it to tech support so eventually they will let me know what they find out. Thanks anyway.