As the title suggests i am unable to save or export. i get a message that makes no sense. (error, file not found, check the name and try again) This makes no sense because i am trying to save and export not open a file.
I have tried updating the visual c++ registry. I have an HP spectre x36 diamond cut with an i7 and 1050ti. I also have drive encryption set up.
have you tried reinstalling it? maybe the SystemInfo command helps to check some aspect.
i have, it doesn’t change the situation.
copying the objects to a new file?
done it, it still doesn’t work.
are you trying to save the file in different locations? maybe is a permissions problem. like trying to save them in the C: disk. Also, have you tried open Rhino as administrator?
i have tried saving to different places on the disk, i was going to try to save to an external drive too. i have run rhino as admin.
I’m running out of suggestions haha
it saves to an external drive. i think that hp just sucks and i need to reset my pc.
in the hp forum where there are other similar topics, they say you have to try with a restore point
Everytime i use something proprietary from hp, like the encryption, i always run into BS like this.
Do you have an evaluation version?
Rhino 5 or Rhino 6? If Rhino 6 run SystemInfo and post the results here.
no i have bought a copy, i have educational.
| OS Name | Microsoft Windows 10 Home |
|---|---|
| Version | 10.0.18362 Build 18362 |
| Other OS Description | Not Available |
| OS Manufacturer | Microsoft Corporation |
| System Name | ETHNOSPHERE |
| System Manufacturer | HP |
| System Model | HP Spectre x360 Convertible 15-df0xxx |
| System Type | x64-based PC |
| System SKU | 4CJ41AV |
| Processor | Intel® Core™ i7-8750H CPU @ 2.20GHz, 2208 Mhz, 6 Core(s), 12 Logical Processor(s) |
| BIOS Version/Date | AMI F.32, 9/25/2019 |
| SMBIOS Version | 3.2 |
| Embedded Controller Version | 11.66 |
| BIOS Mode | UEFI |
| BaseBoard Manufacturer | HP |
| BaseBoard Product | 8519 |
| BaseBoard Version | 11.66 |
| Platform Role | Mobile |
| Secure Boot State | On |
| PCR7 Configuration | Elevation Required to View |
| Windows Directory | C:\windows |
| System Directory | C:\windows\system32 |
| Boot Device | \Device\HarddiskVolume1 |
| Locale | United States |
| Hardware Abstraction Layer | Version = “10.0.18362.387” |
| User Name | ETHNOSPHERE\logan |
| Time Zone | Pacific Daylight Time |
| Installed Physical Memory (RAM) | 16.0 GB |
| Total Physical Memory | 15.7 GB |
| Available Physical Memory | 7.72 GB |
| Total Virtual Memory | 18.4 GB |
| Available Virtual Memory | 5.57 GB |
| Page File Space | 2.63 GB |
| Page File | C:\pagefile.sys |
| Kernel DMA Protection | Off |
| Virtualization-based security | Not enabled |
| Device Encryption Support | Elevation Required to View |
| Hyper-V - VM Monitor Mode Extensions | Yes |
| Hyper-V - Second Level Address Translation Extensions | Yes |
| Hyper-V - Virtualization Enabled in Firmware | No |
| Hyper-V - Data Execution Protection | Yes |
Start Rhino (if not already running), run the Rhino command SystemInfo and post the results.
Honestly i have had so many problems with the HP bios i wouldn’t be surprised if the latest version messed something up. i discovered a flaw in one of their bios revisions that made all hp x360s run slow. they actually rolled back that bios because of my troubleshooting.
Rhino 6 SR19 2019-10-22 (Rhino 6, 6.19.19295.01001, Git hash:master @ 0af62045bd35259d4c2367dbf7f9ef94ded29299)
License type: Educational, build 2019-10-22
License details: Cloud Zoo. In use by: Timothy Flanagan ()
Windows 10.0 SR0.0 or greater (Physical RAM: 16Gb)
Machine name: ETHNOSPHERE
Hybrid graphics system.
Primary display: Intel® UHD Graphics 630 (Intel) Memory: 1GB, Driver date: 4-19-2019 (M-D-Y).
Primary OpenGL: NVIDIA GeForce GTX 1050 Ti with Max-Q Design (NVidia) Memory: 4GB, Driver date: 4-6-2019 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 422.02
OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height
Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 4-6-2019
Driver Version: 25.21.14.2202
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 4 GB
Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp “Commands” 6.19.19295.1001
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp “Rhino Render”
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 6.19.19295.1001
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp “RhinoCycles” 6.19.19295.1001
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 6.19.19295.1001
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp “Displacement”
Only a guess, but drive encryption could be the cause. But only a guess.
that was sorta what i was thinking. or its some windows program that thinks that rhino is in some way hazardous.