Bongo- Crashes while rendering using Nvidia Denoiser

Hi, if I run a still frame render using the Nvidia Denoiser, it works fine.
If I run a Bongo PNG sequence render, Bongo crashes while rendering using the Nvidia Denoiser.
Any Ideas ?

can you run the systeminfo command and post the result?

Any chance you could share your file? If it’s private, you can send it to us via tech@mcneel.com

Rhino 7 SR7 2021-5-18 (Rhino 7, 7.7.21138.11001, Git hash:master @ 175cf0b9405e059f3075a5720c0c37a9d52b6a5c)
License type: Commercial, build 2021-05-18
License details: Cloud Zoo

Windows 10.0.19042 SR0.0 or greater (Physical RAM: 64Gb)

Computer platform: DESKTOP

Standard graphics configuration.
Primary display and OpenGL: NVIDIA GeForce RTX 2060 (NVidia) Memory: 6GB, Driver date: 5-13-2021 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 466.47
> Accelerated graphics device with 4 adapter port(s)
- Windows Main Display attached to adapter port #0

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On
Graphics level being used: OpenGL 4.6 (primary GPU’s maximum)

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: High

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 5-13-2021
Driver Version: 27.21.14.6647
Maximum Texture size: 32768 x 32768
Z-Buffer depth: 24 bits
Maximum Viewport size: 32768 x 32768
Total Video Memory: 6 GB

Rhino plugins that do not ship with Rhino
C:\Program Files\Common Files\McNeel\Rhinoceros\7.0\Plug-ins\Thea For Rhino (0ab51401-0ca2-45e3-94e0-46d77b129353)\2021.3.2.0\Thea_V3\TheaForRhino7.rhp “Thea For Rhino”
C:\Program Files\Bongo 3.0 (64-bit)\Rhino6\Bongo.30.rhp “Bongo 3.0”
C:\Program Files\Veesus Arena4D For Rhino 6\Arena4D.rhp “Arena4D” 2.4.0.0
C:\Program Files\Rhino 6\Plug-ins\RhinoResurf\RhinoResurf_r6.rhp “RhinoResurf”
C:\Users\Mike\AppData\Roaming\McNeel\Rhinoceros\7.0\Plug-ins\Twinmotion Direct Link 2020.2 (e24ee14a-9514-47da-8fe6-f6e61b20160e)\Twinmotion Direct Link 2020.rhp “Twinmotion Direct Link 2020” 1.0.6.0
C:\Program Files\Bongo 3.0 (64-bit)\BongoUI.30.v60.rhp “BongoUI30v40”
C:\Users\Mike\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\AMDDenoiser\0.5.2\AMDDenoiser.Windows.rhp “AMDDenoiser.Windows” 0.5.2.0
C:\Users\Mike\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\NVIDIADenoiser\0.4.1\NVIDIADenoiser.Windows.rhp “NVIDIADenoiser.Windows” 0.4.1.0

Rhino plugins that ship with Rhino
C:\Program Files\Rhino 7\Plug-ins\Commands.rhp “Commands” 7.7.21138.11001
C:\Program Files\Rhino 7\Plug-ins\WebBrowser.rhp “WebBrowser”
C:\Program Files\Rhino 7\Plug-ins\rdk.rhp “Renderer Development Kit”
C:\Program Files\Rhino 7\Plug-ins\RhinoRenderCycles.rhp “Rhino Render” 7.7.21138.11001
C:\Program Files\Rhino 7\Plug-ins\RhinoRender.rhp “Legacy Rhino Render”
C:\Program Files\Rhino 7\Plug-ins\rdk_etoui.rhp “RDK_EtoUI” 7.7.21138.11001
C:\Program Files\Rhino 7\Plug-ins\rdk_ui.rhp “Renderer Development Kit UI”
C:\Program Files\Rhino 7\Plug-ins\NamedSnapshots.rhp “Snapshots”
C:\Program Files\Rhino 7\Plug-ins\RhinoCycles.rhp “RhinoCycles” 7.7.21138.11001
C:\Program Files\Rhino 7\Plug-ins\Toolbars\Toolbars.rhp “Toolbars” 7.7.21138.11001
C:\Program Files\Rhino 7\Plug-ins\3dxrhino.rhp “3Dconnexion 3D Mouse”
C:\Program Files\Rhino 7\Plug-ins\Displacement.rhp “Displacement”
C:\Program Files\Rhino 7\Plug-ins\MPlane.rhp “MPlane”
C:\Program Files\Rhino 7\Plug-ins\Calc.rhp “Calc”
C:\Users\Mike\AppData\Roaming\McNeel\Rhinoceros\packages\7.0\SectionTools\2021.4.30.511\SectionTools.rhp “SectionTools”

Are you rendering the still frame with Thea?

Hi Nathan, no, its all Rhino Render.
I installed Thea to test it a while ago.

When a crash happens does the crash reporter dialog appear? If so, have you sent in crash reports?

No, the crash reporter dialog doesnt appear.

So Rhino just disappears without leaving any trace?

Yes :slight_smile:

Does the crash happen when you disable the Nvidia denoiser for your Bongo render?

Hi @Mike_A,

Does it crash almost immediately when you start rendering, or only after a few minutes? Can you please keep an eye on your memory usage while rendering. Is the memory usage going to 100% just before the crash?

-David