3dm thumbnail preview gone in Windows 7?

Hi…,

I’ve got a customer call, that the 3dm-thumbnail previews are suddenly gone in Windows 7 explorer. The user uses Rhino 5 and also has tested Rhino 6 WIP.

Any ideas?

Thanks

Michael
www.flexiCAD.com

Hi Michael - all I can find so far is this from Dale Fugier:

Try this:

1.) If you are using Vista/Windows 7, launch an administrative command prompt:

http://www.howtogeek.com/howto/windows-vista/run-a-command-as-admin

If you running XP, make sure you are logged in as an administrator.

2.) From the command prompt, change to Rhino’s SYSTEM folder (e.g. C:\Program Files\Rhinoceros 5.0 WIP\System)

3.) Run the following:

regsvr32 rhinohandlers.dll

Does this help?

– Dale

-Pascal

Hi Pascal,

thank you very much. I will forward your/Dales tip. We will see, what the customer says.

Have a nice day

Michael
www.flexiCAD.com

Hi Pascal,

my customer has tried it, but get the attached error, and no thumbnail-previews are shown.

Any other ideas?

Thanks

Michael
www.flexiCAD.com

Hi Michael - I’m checking on it -no good ideas yet…

-Pascal

Hi Pascal,

should I recommend a reinstallation of Rhino 5? Could that help?

Thanks

Michael
www.flexiCAD.com

Hi Michael - It cannot hurt - running the installer and choosing ‘Repair’ may be enough.

-Pascal

1 Like

Hi Pascal,

here the latest status: Repairing brought thumbnail preview back for old 3dm-files. All new generated 3dm-files (Rhino 5) still miss the preview. Hm?

Any further ideas?

Thanks

Michael
www.flexiCAD.com

Hi Michael - thanks-
@dale - do you have an idea about this?

-Pascal

Hi Michael - running DiskCleanup (Windows built-in app) to remove old thumbs:

then restarting the machine may help…
(thanks, Dale)

-Pascal

It may not be related to this specific issue, but users who have installed Sage Thumbs may have the same problem like me.
For the solution I selected “use embedded thumbnails first” option from Sage Thumbs settings and added 3dm file to the filetypes (I don’t know if this was needed), and now I can see all thumbnails of old and new files.

Hi Pascal,

this fixed the problem.

Thank you very much to you and Dale

Michael
www.flexiCAD.com

Great, thanks for letting us know.

-Pascal