Hi! I am subscribed to starter plan on shapediver, but when i try to export it gives only 20000 ms of computation time instead of 30 seconds. Why is that? does it count the time it took to compute the loading of the definition as well?
Could you give me the username you are using on the ShapeDiver platform?
the username is : nadav_jot
You do not have a Starter plan, you have a Designer Plus plan, which is a plan we do not sell anymore since the beginning of this year. This plan includes 10 seconds computation, which you can check on your dashboard:
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thanks, will resubscribe