Rhino Mac crash and machine shuts down

Rhino Rhino for Mac
1

Rhino Mac will suddenly crash, not a spinning ball crash the screen goes blank and I get this report:

Circumstances were 3 files were open. This has happened 5 times over the last 3 days.
Rhino appears to be using large amounts of memory 30GB+

Anonymous UUID: E61D2AA0-6213-EA3E-A6AC-A3707C4DC721

Fri May 22 18:13:55 2015

*** Panic Report ***
panic(cpu 2 caller 0xffffff801e217cc2): Kernel trap at 0x0000000000000000, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000000, CR3: 0x00000001e64e606f, CR4: 0x00000000001627e0
RAX: 0xffffff8054055000, RBX: 0xffffff8032783000, RCX: 0x0000000000000001, RDX: 0x7fffffffffffffff
RSP: 0xffffff81297bbb78, RBP: 0xffffff81297bbbc0, RSI: 0x0000000000000002, RDI: 0xffffff8054055400
R8: 0x0000000000000015, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff8033678d20
R12: 0xffffff801e912f48, R13: 0xffffff801e829750, R14: 0xffffff8054055400, R15: 0xffffff8054eec580
RFL: 0x0000000000010282, RIP: 0x0000000000000000, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000000, Error code: 0x0000000000000010, Fault CPU: 0x2

Backtrace (CPU 2), Frame : Return Address
0xffffff81297bb820 : 0xffffff801e12bda1
0xffffff81297bb8a0 : 0xffffff801e217cc2
0xffffff81297bba60 : 0xffffff801e234b73
0xffffff81297bba80 : 0x0
0xffffff81297bbbc0 : 0xffffff7fa0175a58
0xffffff81297bbc00 : 0xffffff7fa0184b95
0xffffff81297bbc30 : 0xffffff7fa0176469
0xffffff81297bbc50 : 0xffffff7fa01dba78
0xffffff81297bbc70 : 0xffffff7fa01762cc
0xffffff81297bbca0 : 0xffffff7fa01846a1
0xffffff81297bbd00 : 0xffffff801e6b6a71
0xffffff81297bbd50 : 0xffffff801e6fe175
0xffffff81297bbdc0 : 0xffffff801e1e26be
0xffffff81297bbe10 : 0xffffff801e13000c
0xffffff81297bbe40 : 0xffffff801e1149f3
0xffffff81297bbe90 : 0xffffff801e12531d
0xffffff81297bbf10 : 0xffffff801e2031ea
0xffffff81297bbfb0 : 0xffffff801e235396
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A3]@0xffffff7fa015a000->0xffffff7fa01c8fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff7f9e924000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0xffffff7f9f23f000
com.apple.driver.AppleIntelHD5000Graphics(10.0.6)[F6346970-2B85-3F39-92FA-3CC28AEF9F89]@0xffffff7fa01d7000->0xffffff7fa0236fff
dependency: com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7f9f117000
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff7f9e924000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0xffffff7f9f23f000
dependency: com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A3]@0xffffff7fa015a000

BSD process name corresponding to current thread: Rhinoceros

Mac OS version:
14D136

Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x000000001de00000
Kernel text base: 0xffffff801e000000
__HIB text base: 0xffffff801df00000
System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)

System uptime in nanoseconds: 17924520790316
last loaded kext at 14222112475386: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7fa08a5000, size 20480)
last unloaded kext at 14313166435199: com.apple.driver.AppleUSBCDC 4.3.3b1 (addr 0xffffff7fa08a5000, size 16384)
loaded kexts:
com.apple.filesystems.smbfs 3.0.1
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AGPM 110.19.5
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleCameraInterface 5.33.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleIntelHD5000Graphics 10.0.6
com.apple.driver.AppleIntelFramebufferAzul 10.0.6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.5.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.security.SecureRemotePassword 1.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOSurface 97.4
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOSerialFamily 11
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.20.7
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro11,1, BootROM MBP111.0138.B14, 2 processors, Intel Core i5, 2.6 GHz, 8 GB, SMC 2.16f68
Graphics: Intel Iris, Intel Iris, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.15.166.24.3)
Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD0128F, 121.33 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Web Pro Optical
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2

2

Can you try RC2… http://www.rhino3d.com/download/rhino-for-mac/5/evaluation

I believe there is a fix for the memory usage issue you reported. Let us know if it’s any better please.

3

installed latest version and still have issue with memory usage starts off around 200MB then creeps up to 13+GB before it crashes.

4

@marlin @dan any ideas based on the info here?

5

now easily repeatable when adjusting colors of materials in the apply materials dialog.
not necessarily related to memory usage since crash happens minutes after re-boot.

Anonymous UUID: E61D2AA0-6213-EA3E-A6AC-A3707C4DC721

Wed Jun 3 10:53:08 2015

*** Panic Report ***
panic(cpu 0 caller 0xffffff8018a17cc2): Kernel trap at 0xffffffffffffffff, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffffffffffffff, CR3: 0x000000025c7f5072, CR4: 0x00000000001627e0
RAX: 0xffffff804aab3000, RBX: 0xffffff802cc9e000, RCX: 0x0000000000000001, RDX: 0x7fffffffffffffff
RSP: 0xffffff8135553b78, RBP: 0xffffff8135553bc0, RSI: 0x0000000000000002, RDI: 0xffffff804aa86400
R8: 0x000000000000000b, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff801c80b960
R12: 0xffffff8019112f48, R13: 0xffffff8019029750, R14: 0xffffff804aa86400, R15: 0xffffff804aab0200
RFL: 0x0000000000010282, RIP: 0xffffffffffffffff, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffffffffffffff, Error code: 0x0000000000000010, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff8135553820 : 0xffffff801892bda1
0xffffff81355538a0 : 0xffffff8018a17cc2
0xffffff8135553a60 : 0xffffff8018a34b73
0xffffff8135553a80 : 0xffffffffffffffff
0xffffff8135553bc0 : 0xffffff7f9a975a58
0xffffff8135553c00 : 0xffffff7f9a984b95
0xffffff8135553c30 : 0xffffff7f9a976469
0xffffff8135553c50 : 0xffffff7f9a9dba78
0xffffff8135553c70 : 0xffffff7f9a9762cc
0xffffff8135553ca0 : 0xffffff7f9a9846a1
0xffffff8135553d00 : 0xffffff8018eb6a71
0xffffff8135553d50 : 0xffffff8018efe175
0xffffff8135553dc0 : 0xffffff80189e26be
0xffffff8135553e10 : 0xffffff801893000c
0xffffff8135553e40 : 0xffffff80189149f3
0xffffff8135553e90 : 0xffffff801892531d
0xffffff8135553f10 : 0xffffff8018a031ea
0xffffff8135553fb0 : 0xffffff8018a35396
Kernel Extensions in backtrace:
com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A3]@0xffffff7f9a95a000->0xffffff7f9a9c8fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff7f99124000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0xffffff7f99a3f000
com.apple.driver.AppleIntelHD5000Graphics(10.0.6)[F6346970-2B85-3F39-92FA-3CC28AEF9F89]@0xffffff7f9a9d7000->0xffffff7f9aa36fff
dependency: com.apple.iokit.IOSurface(97.4)[A4AE35B7-0C17-38F2-AD0D-A4C4B40196FB]@0xffffff7f99917000
dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff7f99124000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0xffffff7f99a3f000
dependency: com.apple.iokit.IOAcceleratorFamily2(156.14)[BE7D765B-49C1-34F9-B75E-3EAF8A4062A3]@0xffffff7f9a95a000

BSD process name corresponding to current thread: Rhinoceros

Mac OS version:
14D136

Kernel version:
Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64
Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D
Kernel slide: 0x0000000018600000
Kernel text base: 0xffffff8018800000
__HIB text base: 0xffffff8018700000
System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)

System uptime in nanoseconds: 174436799228
last loaded kext at 4138621038: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f9a4f0000, size 45056)
last unloaded kext at 150525710644: com.apple.driver.AppleIntelLpssI2C 2.0.56 (addr 0xffffff7f9a937000, size 36864)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.19.5
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.IOBluetoothSerialManager 4.3.4f4
com.apple.driver.AppleHDA 272.18
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleOSXWatchdog 1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelHD5000Graphics 10.0.6
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleBacklight 170.7.4
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.driver.AppleCameraInterface 5.33.0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleIntelFramebufferAzul 10.0.6
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.5.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 272.18
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4
com.apple.iokit.IOBluetoothFamily 4.3.4f4
com.apple.iokit.IOSurface 97.4
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.AppleHDAController 272.18
com.apple.iokit.IOHDAFamily 272.18
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOSerialFamily 11
com.apple.AppleGraphicsDeviceControl 3.10.22
com.apple.iokit.IOAcceleratorFamily2 156.14
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.20.7
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0

6

We need the information described in Reporting Problems with Mac Rhino: The Rhino info in the About Rhinoceros > More info dialog and a copy of the model so we can duplicate the problem.

7

Software information

Software versions
Rhinoceros version: 5.0 (5A854)
IronPython version: 5.1.2015.131
Language: en (MacOS default)
OS X version: Version 10.10.3 (Build 14D136)

Plug-ins
None

Third party kernel extensions
None

Hardware information

Computer hardware
Hardware model: MacBookPro11,1
Processor: Intel Core i5-4278U CPU @ 2.60GHz
Memory: 8 GB
Architecture: Intel 64 bit

Video hardware
Graphics: Intel Iris 1536 MB
Memory: 1536 MB
Screen size: 1280 x 800
Displays: Color LCD (227dpi 2x)

USB devices
Apple: Internal Memory Card Reader
Logitech: Optical USB Mouse
Apple Inc.: Bluetooth USB Host Controller
Apple Inc.: Apple Internal Keyboard / Trackpad

Bluetooth devices
Unknown:

OpenGL information

OpenGL software
OpenGL version: 2.1 INTEL-10.6.20
Render version: 2.1
Shading language: 1.20
Maximum texture size: 16384 x 16384
Z-buffer depth: 24 bits
Maximum viewport size: 16384 x 16384

Implementation settings
Use texture compression: No

Appearance settings
Antialiasing: 4x
Mip map filtering: None
Anisotropic filtering: None

File was uploaded PHA-1 3D K-1.3dm.zip

let me know if there is any other information you need.

Fred Wilmers

8

Thanks for the quick info. I will see if I can duplicate this here with your model.

We have a Work In Progress (WIP) version with some changes that may help with your memory usage problem. You can find a link to the WIP version in this article: Rhino for Mac - Removed Features. Please download and try the WIP version and let us know if you see any change.

Thanks.

9

Hi Fred,
Thanks for the system report.

Can you duplicate it on demand? Or is it more illusive than that?
If you can repeat the crash, we will need the files and the exact procedure/steps to duplicate the issue here in our lab. I did not see the files in this thread. Let me know if I missed them.

If we can duplicate it here, it is likely it can be fixed.
Thanks for your help.

Sincerely,
Mary Fugier

10

Hi

Sorry, Some of my message got truncated. The crash happens usually when changing colors or using the sliders in the apply materials dialogue. Example: changing texture map transparency or reflectivity using the slider.
Also happens when using mouse wheel zoom

File was uploaded PHA-1 3D K-1.3dm.zip

Fred Wilmers

11

Hi Fred,
Now I can see the text “File was uploaded PHA-1 3D K-1.3dm.zip” was upload.
However, it is not a link, so I still can not get the file.
Would you send the file to me via email to mary@mcneel.com?
You can also use our support file upload system here.

I did try moving materials sliders on one of my models for gloss, transparency, IOR, reflectivity … for materials, texture map, environment map, transparency map - but I could not get the spinning color wheel or Rhino to shut down. I am using the latest Build number = 5A855.

In a pervious versions, I did see something similar a couple times, with the color wheel lock up.
It was not repeatable and only my Rhino shut down. My machine did not reset, as you describe.
And in comparison, when I reopened Rhino, my model had been saved.
Then I could not repeat it with the same task I was previously doing.
So I have been on alert for it, but to my disappointment, I was unable to isolate the steps to reproduce it.

Having the whole computer reset or shut sown is very alarming, IMO.
Please email me the file directly.
Thanks again, Fred.

Sincerely,
Mary Fugier

12

Mary,

The file was uploaded to your upload site, but I have attached it to this email
One thing to add about the previous crashes - working with the 4 viewports active one in render mode the other 3 in wireframe

I have been keeping google drive paused, given the issue with drop box.

I just had another shutdown this time working on a file that is exclusively 2D , file size 6.4mb, it does include hatches.
The only think different this time is I had opened about ten small .dwg files in Rhino prior to the crash.

Fred Wilmers
PHA-1 3D K-1.3dm.zip (11.1 MB)

13

Hi Fred,
The latest link worked. Somehow I never got notified or forwarded it.
Thanks for reattaching your 3DM to this thread.

Do you get any messages for the Mac OS that your system is running low on memory?
When you opened the DWG’s, did you save them as 3DM’s?

I will keep trying to duplicate the crash.
If I can’t, I will ask if there is another else we can have you do.
I appreciate the additional details.

Sincerely,
Mary Fugier

14

Mary,

no notices that memory is low
Right now it says rhino is using 4.96 GB I have 5 small 2d files open checked again and now 5.81GB it just creeps up
closed a file went down to 5.77GB

yes I save dwg as 3dm before inserting into 3dm

Does sending the crash log help?

Fred Wilmers

15

Hello all,

I’m having a very similar issue, but exclusively with the materials palette. When I open the palette, by selecting Render > Materials, my machine kernel panics every time (after beachballing for a moment).

Here’s the dump from Rhino on version + my machine. Please let me know what else I can provide!

Software information

Software versions
Rhinoceros version: 5.0 (5A855)
IronPython version: 5.1.2015.131
Language: en (MacOS default)
OS X version: Version 10.10.3 (Build 14D131)

Plug-ins
None

Third party kernel extensions
com.LivestreamProcaster.driver.ProcasterAudioRedirector (2.0.0)
com.globaldelight.driver.VoilaDevice (1.1)
com.intel.kext.intelhaxm (1.1.1)
com.tuxera.filesystems.tufsfs.fusefs_txantfs (2013.3.14)

Hardware information

Computer hardware
Hardware model: MacBookPro11,2
Processor: Intel Core i7-4750HQ CPU @ 2.00GHz
Memory: 16 GB
Architecture: Intel 64 bit

Video hardware
Graphics: Intel Iris Pro 1536 MB
Memory: 1536 MB
Screen size: 1440 x 900
Displays: Color LCD (221dpi 2x)

USB devices
Seagate: Slim Mac SL
Apple: Internal Memory Card Reader
Apple Inc.: Apple Internal Keyboard / Trackpad
Apple Inc.: Bluetooth USB Host Controller

Bluetooth devices
None

OpenGL information

OpenGL software
OpenGL version: 2.1 INTEL-10.6.20
Render version: 2.1
Shading language: 1.20
Maximum texture size: 16384 x 16384
Z-buffer depth: 24 bits
Maximum viewport size: 16384 x 16384

Implementation settings
Use texture compression: Yes

Appearance settings
Antialiasing: 4x
Mip map filtering: None
Anisotropic filtering: None

16

@robotconscience Does this happen with every model, even a new empty model, or just with a particular model? Have you created any custom materials? Any idea how many?

17

@marlin yep, every model! I’ve made about 10 custom materials, but not married to them. Is there an easy way to get rid of them and try without?

18

@robotconscience When you select Render > Materials in the Rhino menu, normally a second window opens. Does this window appear for you or does your machine panic before that happens?

I suspect that one of the materials you have might be causing this problem. I want to get a copy of everything Rhino on your computer to see if I can replicate this.

  1. Quit Rhino if it is running.
  2. In the Finder, hold down the Option key and select Library from the Go menu.
  3. Select the Application Support folder.
  4. In the Application Support folder is a folder named McNeel.
  5. Right click the McNeel folder and select Compress “McNeel”. A McNeel.zip file is created.
  6. Email that zip file to marlin@mcneel.com and mention this discourse conversation.

You can try deleting the McNeel folder to see if Render > Materials still causes a panic. You still have the McNeel.zip file to restore the folder contents if necessary.

19

Hi Fred,
I just wanted to give you an update.

  • I have downloaded your model. I opened 3 additional models of mine.
  • Then I began to edit many of your materials, sliding material sliders, adding bump
    and environment textures, … and more.
  • I could not get Rhino to lock up or get my system to reset.

I guess I am somewhat disappointed!
I have alerted @dan and @marlin.
Feel free to send any additional crash logs or details on the current state of this issue.

Sorry for the issue.
Sincerely,
Mary Fugier

20

Hello! I have a student whose Rhino 6 (Mac) keeps crashing whenever she goes to the Properties: Material’s panel to change the transparency of an image (imported with the “picture” command. This usually takes my computer a couple seconds; however, her Rhino starts with the spinning wheel and gets stuck. We’ve had to force quit several times now…

What could the problem be?